NOTE: Please include your original order number including the hashtag (eg. #US), as noted on your delivery slip.
Thank you for shopping with us!
We hope you love your handles as much as we do.
If not, returning your items is simple:
- Return Period: Items must be returned within 30 days of delivery.
- Condition: Items must be unused, unmarked, and include all original packaging (boxes, mounting hardware, and protective wrapping).
- Packaging: Ensure items are packaged securely, as any damage in transit will be the customer's responsibility.
- Shipping Costs: Return shipping costs are the customer's responsibility and are non-refundable.
- Processing Time: Once we receive your return, please allow 5-10 business days for processing.
Please note: We do not offer exchanges. If you'd like a different product, we recommend placing a new order on our website.
Exclusions:
- SALE items are not eligible for returns due to change of mind.
- Refunds are not available for Trade Orders. However, returns made within 30-days are eligible for a credit note for the product value only, which can be used towards future purchases.
Questions?
Email us at hello@loandcointeriors.com—we're happy to help!